HOW DO I PLACE AN ORDER?

Orders can be placed directly through our online menu. Add your items to the cart, proceed to checkout, and select local pickup or local delivery.

WHERE IS WILD CHERRY HOUSE LOCATED?

Wild Cherry House is a home-based bakery in Hanford, California. We do not have a public walk-in storefront. All pickups must be ordered and confirmed in advance.

HOW DOES LOCAL PICKUP WORK?

Select Pickup during checkout. Please wait until you receive a Ready for Pickup notification before arriving.

When your order is ready, your notification will include pickup instructions. Park along the street near the mailbox and text (559) 530-0138 approximately five minutes before arriving so we can meet you with your order. This number is for text messages only; calls are not monitored.

HOW DOES LOCAL DELIVERY WORK?

Local delivery is available within 15 miles of Wild Cherry House. Delivery is $5 for orders under $40 and free for qualifying orders of $40 or more. Enter your delivery address during checkout to confirm eligibility.

WHEN WILL MY ORDER BE READY?

Preparation time depends on the product, quantity, and current availability. Your order is not ready for pickup or delivery until you receive confirmation from Wild Cherry House.

CAN I WALK IN AND PURCHASE SOMETHING?

No. Wild Cherry House is a home-based business and does not accept walk-in customers. Please place your order online or contact us regarding current availability.

CAN I CANCEL MY ORDER?

Orders may be canceled at least 48 hours before scheduled fulfillment, provided preparation has not begun. Once preparation begins, the order cannot be canceled. Custom orders and missed pickups are nonrefundable.

WHAT HAPPENS IF I MISS MY PICKUP?

Orders that are not picked up during the confirmed pickup window are nonrefundable. Contact us as soon as possible if you are running late. Alternative arrangements may be offered when product safety, quality, and scheduling allow, but rescheduling is not guaranteed.

WHAT SHOULD I DO IF THERE IS A PROBLEM WITH MY ORDER?

Please inspect your order when it is picked up or delivered. Incorrect, missing, damaged, or visibly unsatisfactory items must be reported at handoff. When a problem is confirmed, Wild Cherry House may offer a replacement or store credit, depending on the circumstances.

DO YOU ACCOMMODATE FOOD ALLERGIES?

Our products may contain or come into contact with wheat, gluten, milk, eggs, soy, peanuts, tree nuts, and other common allergens. Wild Cherry House does not operate an allergen-free kitchen and cannot guarantee that any product is free from allergens or cross-contact. Contact us before ordering if you have ingredient questions.

DO YOU SHIP YOUR PRODUCTS?

We do not currently ship perishable food products or other physical products by mail. Orders are available through scheduled local pickup or eligible local delivery only.

DO YOU ACCEPT CUSTOM ORDERS?

Custom requests may be considered depending on availability, production time, and the type of order. Submit your request through our Contact page with as much detail as possible. Custom orders are not confirmed until approved by Wild Cherry House.

HOW CAN I CONTACT WILD CHERRY HOUSE?

Email wildcherryhouseteam@gmail.com, use the Contact page, or text (559) 530-0138. The phone number is for text messages only; calls are not monitored. Please allow 1–2 business days for general inquiries.